21 STRUCTURAL STEEL welcomes you and thanks for choosing us. For us it is very important to protect your personal information as well as to respect your privacy and confidentiality, that is why on our website we will only use and keep for a certain time according to law, the relevant data in order to provide you with a safe, agile, dynamic and efficient shopping experience.

When sending you the content of our site, we do not collect any personally identifiable information from the user, such as name, address, phone or email without your prior acceptance. We do collect some non-personal information about you, such as the server your computer is logged into or the type of browser (e.g., Firefox, Internet Explorer). The information collected from your visits is used for marketing purposes and to measure the effectiveness of our promotions and the web site in general.

The information that our users provide to us when registering on our site is kept on our servers in a secure manner, the information capture forms are hosted on secure sites with SSL certificates, which ensures that the information users send us is only shared between your computer and our server.

The “Sign Up” form on www.21structuralsteel.com asks users for personal information such as name, email address, address and phone number. This is used to respond to inquiries about products and services, to ship orders or to pay bills. Under no circumstances is the information shared with companies unrelated to 21 STRUCTURAL STEEL or third parties.

The data we will use, store and process in order to provide you with a secure experience during purchase and any subsequent claims or inquiries is your personal information which includes but is not limited to: First and last name, ID number, date of birth, email, shipping address, telephone numbers, payment details, billing address, relevant debit or credit card details with which the transaction was made, among others.

What do we collect information for?

We collect personal information in order to process your orders, provide an enhanced and personalized shopping experience and inform you of special offers and discounts.

What information do we collect?

When you place an order from our Web site, we collect the following information: your name, e-mail address, telephone number, address, billing information (credit card number and expiration date) and the recipient’s name, address and telephone number.

How do we use the information we collect about you?

We use the information we collect from you to process your orders, provide an enhanced, personalized shopping experience and inform you of special offers and discounts through direct mail or email and marketing campaigns.

Your registration on our website www.21structuralsteel.com and your prior acceptance of these policies authorizes us to send you e-mails only to act as described in this section. We do not make your information available to third parties (except subsidiaries, subcontractors or agencies acting on our behalf and in compliance with this privacy policy).

What are Cookies?

Acceptance of cookies is not a requirement to visit the Site. However, we would like to point out that the use of the “basket” functionality on the Site and that of accepting an order is only possible with the activation of cookies. Cookies are small text files that identify your computer to our server as a unique user when you visit certain pages on the Site and that are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, which saves you time while you are on the Site or want to log in to it. We only use cookies for your convenience in using the Site (for example: to remember when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use any other information about you (for example: for targeted advertising).